Shipping policy
At CharmsCrafted, we value your time and trust, and we strive to ensure that your orders reach you in the best condition and within the committed timeframe. To achieve this, we have partnered with leading logistics providers to offer reliable shipping services.
Order Processing & Shipping
- Once your order is confirmed, you will receive an order confirmation email.
- Orders are typically processed and dispatched within 3-4 working days.
- Once your order is shipped, you will receive tracking details via email and SMS.
For any queries regarding your order, feel free to contact us via WhatsApp at +91-9811534590 or DM us on our social media handles. We appreciate your patience and cooperation.
Delivery Timeline
- Metro & Tier 1 Cities: 4-7 working days
- Tier 2 & Tier 3 Cities & Rural Areas: 10-12 working days
Please note that deliveries may experience delays of 2-3 days depending on unforeseen circumstances.
Shipping Charges
- Free shipping is available for orders with a cart value of ₹499 or above.
- A flat ₹59 shipping fee will be applicable for orders below ₹499.
- The shipping fee is non-refundable.
Order Modifications & Cancellations
If you wish to modify your order after confirmation, please WhatsApp us at +91-9811534590 or email us at helpCharmsCrafted@gmail.com, mentioning your Order Number.
Please note: Orders cannot be cancelled once they have been shipped.
We appreciate your trust in CharmsCrafted and look forward to serving you!